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Reimagining the Future of Career Services

By Dr. Rich Feller
Recorded February 23, 2021

Farouk Dey suggested that career practitioners must limit focusing on talking 1-1 with individuals about their own interests, values, needs and goals, and instead focus on enabling clients to make audacious moves through immersive experiences and consequential connections.  Can services be scalable to reach the majority of clients/students being confronted by technological and social changes.  Can we help clients/students challenge the social access and hierarchical pyramid where only a few can reach their goal and serve each client/student equally.  Join APCDA’s US Representative Dr. Rich Feller to dive deeper into these ideas and envision a new future for career practitioners.

Click here to register.

Rich Feller, PhD, USA Representative, is NCDA Past-President, Professor Emeritus of Counseling and Career Development and University Distinguished Teaching Scholar at Colorado State University, and recipient of NCDA’s Eminent Lifetime Career Award. Career Specialist for NSF Gaussi Project, Colorado State University and Semester at Sea, Thought Leader for AARP, Life Reimagined Program, Washington, DC, Chief Advisor for YouScience, Nashville, TN, and Co-owner of Valer Productions, Inc., Fort Collins, CO and of One Life Tools, Inc., Toronto, Canada. He has consulted in all 50 US states and on 6 continents.

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Virtually Excellent 2.0

by Elisabeth Sanders-Park 

Recorded February 10, 2021

Let's have some fun! An interactive DEMO so you can experience fresh techniques to be more virtually excellent!


It is clear! We will continue to work, meet, coach, and train virtually in 2021 and beyond.

As a gift to you and our industry... this free, interactive DEMO shares some of the most powerful virtual excellence strategies we have learned in the last couple of months. (It requires specific technology, see 'Required' at left). RSVP now and join. Build your expertise and confidence and interact with some great people as we all improve together.

Click here to Register

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Ethical Dilemmas and the APCDA Ethical Guidelines

By Dr. Vandana Gambhir Chopra
Recorded Jan 21, 2021

We face ethical dilemmas daily in our work.  Some situations are so familiar that we respond base on habit.  Others are so complex that we may avoid any response. In a recent poll, more than half of career practitioners described tension between supporting and challenging clients' goals as their most common ethical dilemma.  In all cases, comparing APCDA’s Ethical Guidelines to common ethical dilemmas prepares us to respond appropriately.  This webinar will include a review of parts of the Guidelines plus breaking into small groups to discuss ways of handling common ethical dilemmas.   Please consider submitting examples of ethical dilemmas from your own practice to the presenter.

Click here to Register.

Dr. Vandana Gambhir Chopra is an Assistant Professor in the Department of Psychology, Keshav Mahavidyalaya, University of Delhi, and the Ethics & Standards Committee Chair for APCDA. She started her professional career as a medical physician and later excelled and received her doctorate in Psychology. Known as an expert in Psychometrics, Organizational Behavior, Human Resource Management and Vocational & Career Counseling, she helps the companies with their employee wellness and productivity through training and assessments. Her field of involvement in psychology research work span across career competencies, personality, social psychology, competency mapping, positive psychology, and consumer behavior and geriatrics mental health.

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By Dr. Farouk Dey
Recorded November 16, 2020

Today we see emerging a new vision of equitable access to life purpose for all students regardless of background or social capital using principles of integrative learning and life design. Socioeconomic changes, technological advances, and generational trends provide the impetus for a major paradigm shift in the delivery of career services in higher education.   Dr. Dey will provide an overview of the changing nature and emerging trends that are shaping the future of career services in higher education and explain how career services of the future will differ from those of the past.

Click here to register.

Dr. Farouk Dey, Vice Provost for Integrative Learning and Life Design at Johns Hopkins University, leads programs and services that bridge curricular and experiential learning with life aspirations for undergraduate and graduate students, postdoctoral fellows, and alumni across the university’s schools and divisions. He works with education and industry leaders at Johns Hopkins University to launch a new vision of equitable access to life purpose for all students regardless of background or social capital using principles of integrative learning and life design. Dr. Dey has held senior leadership and board roles at Johns Hopkins, Stanford, Carnegie Mellon, the University of Florida, the National Association for Colleges and Employers (NACE), the American College Personnel Association (ACPA), and various startups and non-profit organizations. A native of Algeria, Dr. Dey was named one of LinkedIn’s Top Ten Voices in Education and is recognized in higher education circles for his thought-provoking writings, engaging speaking, and transformational leadership.

Reacting to Dr. Dey will be Dr. Rich Feller, the USA Country Representative. Ms. Anne Chen, the Taiwan Country Representative, and Dr. Vijay Paralkar, one of APCDA’s 2020 Scholars.

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What Brings You to Life?

By Dr. Lee Richmond
Recorded November 4, 2020

Based on an upbeat book by the same title, this workshop by one of the book’s authors stresses how to enable counselors to help discover what enlivens and deepens their connections to their own spirituality. Participants will discover their own sources of energy. Through thoughtful reflection and conversation, participants will learn how to tap into what enlivens them, what prompts people to give of themselves to others and to discover what gifts they would benefit from giving to themselves.

Click here to register

Lee J. Richmond, PhD, Professor Emerita, Loyola University Maryland, is a licensed psychologist in the State of Maryland. Her books include co-editor of Connections Between Spirit and Work, co-author of Soulwork: How to Find the Work You Love: How to Love the Work You Have, and What Brings You to Life?: Awakening Women’s Spiritual Essence. She is a fellow and past president of both the National Career Development Association (NCDA) and the American and Counseling Association, and a Distinguished Senior Contributor the Division of Counseling Psychology of the American Psychological Association.

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Chinese Parents Leading the Way

By Dr. Elisabeth Montgomery, Dr. Claire Ouyang, and Dr. Candy Ho
Thursday, Oct 15/Friday, Oct 16, 2020

Join us for an interactive webinar hosted by members of the South China Country region of APCDA. Dr. Elisabeth Montgomery, APCDA South China Regional Director, will show specific program outcomes after six years of the Shenzhen Nanshan District Education Bureau career development programs. She will highlight the Chinese education bureau’s first Job Shadow program in 2020 and practice some of the system dynamics techniques to lead parents into the service of strong job readiness support within the schools. Dr. Claire Ouyang will then guide us to look deeply at the Chinese students' career mindset in Macau SAR, putting forth the theory of career acquiescence to family and local influences. Dr. Candy Ho summarizes the webinar with college graduate influencers and the changes in influencers along the path of lifelong career opportunities.

Click here to register.

Elisabeth P. Montgomery, Ph.D., Senior Advisor on Internationalization-Nanshan District Education Bureau International Affairs; Foreign Vice-Principal South China University of Science & Technology Experimental Schools; Nanshan District Inspector, Foreign Representative-Nanshan People ’s Political Consultative Conference; Foreign Expert Trainer-Nanshan Famous Teachers Research Program; Nanshan EdTech Advisor; District Representative-United Nations Sustainable Development Goals; Nanshan District Career Planning Education & Guidance Grades K-12; Pioneer Leadership Developer for Great Books/Shared Inquiry China; Founder - Nanshan District Dragon & Eagle Dialogues Annual Event K-12; Founder/Headmaster-Shenzhen Yucai Education Group International Department

Dr. Claire Ouyang, Ph.D., APCDA Macao Representative, is the founder of the Macao Career Development Association. She received her PhD in counseling psychology at the University of Macao. As a private practitioner, she currently provides career guidance and counseling, teaches at the City University of Macau, and conducts academic research.

Dr. Candy Ho, Ed.D., Assistant Professor, Integrative Career and Capstone Learning in the University of the Fraser Valley in British Columbia, Canada, has worked extensively in university student affairs. Her collective professional experiences to date have culminated in her EdD (SFU) dissertation investigating the conceptions of post-secondary career influencers in student career success, and she readily shares her expertise locally, nationally, and globally. Dr. Ho also serves as Vice Chair of CERIC, a Canadian charitable organization that advances education and research in career counselling and career development, in order to increase the economic and social well-being of Canadians.

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Think Soft Skills for Workforce. Think Critical Core Skills.

By Hannah Lennon and Corrine Peng
Recorded on September 24, 2020

The adoption of technology, automation and digitalization over the years have led to the transformation at work and in living. The current COVID-19 crisis has accelerated these changes, impacting the lives of billions around the world. In the past, individuals and employers have assigned lower priority to soft skills while emphasizing technical skills acquisition for employment and careers. The crisis provides a timely reminder on the importance of building soft skills that would allow individuals to stay resilient, agile and connected in the increasingly digitalized world.  What can our career practitioners do to change the mindset of individuals related to soft skills, to encourage them to develop these skills and apply them to serve their lifelong career-learning development? A set of 16 Critical Core Skills for the Singapore workforce identified in consultation with industries will be introduced.

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Hannah Lennon, a Project Manager for Mercer’s Talent Consulting Business in Singapore, is a Project Manager for the SkillsFuture Framework Implementation in various industries in Singapore.  Ms. Lennon specializes in understanding how the future of work impacts jobs and skills and is passionate about enabling organizations to create meaningful employee experiences.  She gained valuable industry and cultural insights working with clients across multiple sectors, notably Financial Services, Education, Manufacturing, and Fast-moving Consumer Goods, both in the United Kingdom and Singapore.  Ms Lennon earned a Bachelor of Arts in History from University College London in 2015.

Corrine Peng, a Jobs-Skills Analyst at SkillsFuture Singapore, collaborates with internal and external stakeholders to develop and derive jobs-skills insights and skills trends relating to evolving sector landscape and end users’ needs. She also engages with other teams of the organization to participate in jobs-skills analysis and proof-of-concept (POC) projects. With an extensive background and experience in capability and professional development, Corrine has contributed immensely to the development of Skills Frameworks and Critical Core Skills.

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Engaging our Clients with MI

By Constance Pritchard
Recorded on September 10, 2020

Motivational Interviewing (MI) is not what it sounds like. We tend to think it has something to do with career information interviewing or talent acquisition.  Not at all!! It is a proven technique for framing questions and conversations to engage and empower a client. MI is designed to strengthen personal motivation for and commitment to a specific goal. In this skill-based webinar, we will learn about these techniques to add to our toolbox. Join us to learn about this methodology of client engagement!

Click here to register.

Dr. Constance Jenkins Pritchard, APCDA Treasurer, PhD, works in leadership, business consulting and career development. The Pritchard Group serves clients internationally in face to face consultation and trainings as well as through her corporate eLearning site. Dr. Pritchard has been active in career development associations regionally, nationally, and internationally.  Currently she is treasurer of APCDA and a Board member of the Institute of Career Certification International.  She has developed curriculum contributed to professional publications. Dr. Pritchard has earned a doctorate in education from the University of South Carolina, US.

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The Future of Work: Future of Digitalized Workforce

By Phi Van Nguyen
Recorded on August 23, 2020

Around 1% of the world’s population are actively engaged in the creative economy through tech & innovation knowledge and skills.  Are we leaving everyone else behind in the digital transformation era? 75 Million jobs are destined to disappear, and 135 million new jobs will be created.  Is our existing workforce ready for the change? Re-skilling and up-skilling have never been a more pressing issue, in the face of IR 4.0. Join this session on The Future of Work to share how we can contribute and engage in building a sustainable future with a digitalized workforce, together!

Click here to register.

Nguyen Phi Van holds an MBA from Australia majoring in marketing communication. Her experience spans over 20 years as a senior executive in brand, retail, and franchise development across global emerging markets in Asia, The Middle East, Africa, and Eastern Europe.  She is also an advisor to Project 844 under the Ministry of Science and Technology of Vietnam on startup & innovation, chairwoman of Vietnam Business Angel Network, and chairwoman of Open Innovation Vietnam. Phi Van is 2015 award winner of Retail Leadership presented by Asia Retail Congress, and 2017 & 2018 award winner of 100 Top Great Retail Minds presented by World Retail Congress, and 2019 award winner of ASEAN Outstanding Business. Phi Van is the author of six books, Franchising – The Short Route to Global MarketsCross The Rice Field, Reach The WorldGo Global: An MSME’s Guide to Global FranchisingI, The Future and The WorldIn Search of Myself; and Nym – My Future Self.

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Employment Insecurity during the Time of COVID-19: Strategies for Career Practitioners

By Dr. David Blustein
Recorded August 12, 2020

Unemployment, underemployment, precarious work along with uncertainty about the future have quickly emerged as a crisis within the pandemic crisis, affecting millions of people around the globe. The COVID-19 crisis has ruptured already fragile systems in nearly all sectors of life, including work, mental health, social and economic disparities, and of course, our physical health. Using breakout groups and a review of recent psychological and economic trends, this webinar will review the major work-based challenges of employment insecurity that are most relevant for the participants. Practice ideas that are informed by new theoretical innovations in career development (e.g., psychology of working theory) will be presented to support the challenging work of career practitioners during this difficult period.

Click here to register.

David L. Blustein, Ph.D., is a Professor and Duggane Faculty Fellow in the Department of Counseling, Developmental, and Educational Psychology at the Lynch School of Education and Human Development at Boston College. Dr. Blustein is the author of The Psychology of Working: A New Perspective for Career Development, Counseling, and Public Policy and the recently published The Importance of Work in an Age of Uncertainty: The Eroding Experience of Work in America. He has contributed journal articles, book chapters, and advocacy work on unemployment, integrative mental health and work-based interventions, psychology of working theory, decent work, precarious work, relationships and work, and other aspects of the role of work in people’s lives.

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Post-Pandemic Human Resources Panel

Mr. Jay Chung, Ms Shruti Chhabar, and Mr. JP Orbeta

Recorded on July 26, 2020

Following up on our Regional Discussions, we will ask human resource managers what they will be looking for like when the pandemic is over.  A panel of human resource managers from around our region will discuss how their companies have changed since January 2020 and their implications for hiring in the future.  As the world passes through the pandemic and recovers from the current recession, what are the major issues faced by Human Resources?

Register here

Jaeyoung (Jay) Chung, Vice President of the Leadership Development Center for LG Corporation in Korea, began as an officer in the Korean Air Force.  He joined the LG Corporation, a South Korean multinational corporation that makes electronics, chemicals, and telecom products, and offers financial products, 26 years ago.  After working in several divisions, he joined corporate human resources and is now in charge of the LG Academy training program for corporate leaders. 

Shruti Chhabra, Organizational Psychologist and HR and OD Consulting, has over 17 years of experience.  She spearheaded the Human Resource Consulting Vertical (Assessment Services) for Randstad India Ltd. Her OD consulting includes JD & KRA/KPI design; Competency Mapping, Framework Design & Assessment; Psychometric testing; Performance Management; HR Audits; Employee Engagement & 360 Degree Feedback. She has served various companies As a Psychometric Expert and Advisor. Ms Chhabra holds a master’s degree in Psychology from Delhi University and an MBA from SCMHRD in Pune. She co-authored the book Management Concepts & Practice.

John Philip S. Orbeta, Managing Director, Chief Human Resources Officer and Group Head for Corporate Resources at Ayala Corporation, is responsible for Strategic Human Resources, Information & Communications Technology, AC Synergy, Brand & Reputation Management, Knowledge Management, and Corporate Support Services. He has been with Ayala Corporation since 2005 and has established several initiatives to drive synergy across the Ayala group such as the Ayala Rewards Circle, HCX Technologies, Acentives and most recently, the Ayala Enterprise Circle. He graduated Ateneo de Manila University with a degree in A.B. Economics and has taken advanced management programs at Harvard Business School, IMD and INSEAD.

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Career trends in the new normal

By Dephy Oon
Recorded on July 15, 2020

  • What ‘new’ is around the corner, and what could it be like ahead?
  • What could be permanent change, and what will not?
  • What will it take to ‘be noticed’? Or to ‘have more impact’? Or to lead?
  • What kind of jobs and careers will be most or least affected?
  • What can be done to be more prepared?

In this interactive session we will explore what the “new normal” means for career practitioners and their clients and what it would look like to have more readiness for a future in a higher volatile, uncertain, complex and changing time ahead. As industries evolve, we will explore what that could mean for how to plan and have personal strategies to create resilient careers.  

We will discuss ideas for depth in creating trust and empathy with a client while giving room for new possibilities, going beyond the norm and what it would take to support a client through this co-creative process. In essence what it means to be wholly present (thinking, feeling and doing), serving and leading others during challenging times, where uncomfortable may be numb, and to go beyond uncharted territories. Together we will evaluate what it means and what is needed to thrive during challenging times. We explore ways in which you can re-design your new normal you want to have and take positive actions forward. 

Click here to register.

Ms Dephy Oon is a highly regarded leader personal coach who works with career and business professionals and those with high political aspirations. Her clients are CEOs, members of the Board of Directors and high-performers. Dephy helps leaders to have more fun and empowering conversations to grow their careers and businesses to the next level. She is a trained professional to manage business outcomes for Malaysia’s Cyberjaya smart city project, bring diverse stakeholders together and achieving a singular mutually beneficial and profitable business vision. She held several positions as Executive Director in companies in Malaysia and China, and is currently Chief Executive of Paddee Connexions LLP, a provider of 21st century leadership skills for leaders. She is a Alumni member of National University of Singapore and member of Malaysia institute of Corporate Governance.

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Post-Pandemic Labor Market Panel

by Mr. Rahul Nair, Dr. Hao Zhang, and Dr. Fei Yu
Recorded on June 29, 2020

What will the world of work be like when the pandemic is over?  A panel of labor market analysts from around our region will discuss the changes observed locally since January 2020 and their implications for the labor market of the future.  As the world recovers from the current recession, which industries will boom, and which will continue to suffer?  How will the way we work be different as we recover? Panelists  provide valuable insights.

Register here

Rahul Nair, South India Country Representative, is a Lifologist, Occupational Psychologist and an Organizational Development Professional with over more than 12 years of intensive experience in Organizational Development industry. Have coached and mentored senior managers and top officials of MNCs. Corporate houses, Governmental Agencies and brought out tremendous positive results. Mr. Nair is the Representative – Technology and Academics to, a Guinness World Record Holding organization.

Dr. Hao Zhang, Ph.D., is an Assistant Professor in the Department of Labor Relations at Renmin University in Beijing.  He earned his doctorate in International and Comparative Labor at Cornell University, Ithaca, New York and his master’s in Labor Policies and Globalization from the University of Kassel and Berlin School of Economics and Law in Germany.  He is co-author of Beyond the Iron Rice Bowl: Regimes of Production and Industrial Relations in China.  His research focuses on employment relations, informal work, and human resource development, with special attention to China.

Dr. Fei Yu, Ph.D., has served as the Deputy Representative in the North American Representative Office, Asian Development Bank since 2016. Her responsibilities include advancing shareholder support for ADB’s role in the Asia-Pacific region, mobilizing resources for ADB’s developing member countries, and contributing to ADB’s participation in North American policy dialogue on developing Asia and the Pacific. Before her current assignment, she led the ADB-China Regional Knowledge Sharing Initiative based in ADB’s China Resident Mission in Beijing. From 2012 to 2015, she was based in ADB’s headquarters in Manila. Dr. Yu received her PhD in Public Policy from Harvard Kennedy School, specializing in development and environmental economics.

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The Journey of Becoming a Self-Sustained Career Center by Employer Partnership

By Francesca Saracino
Recorded on June 9, 2020

The Career Service of Politecnico di Milano, one of Europe’s top leading public universities for Engineering, Architecture and Design, has been active for about 15 years and it has grown from a team of 5 to a team 19 and from serving 1,000 to over 10,000 students every year, thanks to a business model based on fee-based partnerships with employers. In my webinar I will share the journey that has led the Career Service to become free from the uncertainty of central budget, bringing insights that will surely help you see how this can apply to your context as well.

Click here to register.

Francesca Saracino is Head of the Career Service office at Politecnico di Milano, one of Europe’s top leading universities for technical studies. Being a native American-Italian bilingual and having obtained a Master degree in Languages and Cultural Mediation, she sees how students and employers need help in understanding each other because they speak different languages. The Career Service she manages is entirely self-financed and serves 45,000 students with 19 people in staff. Since 2018, she also manages the first Diversity & Inclusion Program of the University, called POP (Pari Opportunità Politecniche). Previously, she worked as an English language teacher and translator.  Francesca is also a lindy-hop dancer, yoga learner, occasional singer and concert addict.

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Building Career Resilience and Rejuvenation in the Time of COVID-19

By Dr. Brian Hutchison

Recorded on May 10, 2020

Most of the world has had weeks or months to adjust to physical isolation and labor market disruption. Career service professionals have helped clients begin to cope with unprecedented uncertainty, yet many feel unprepared to build career resiliency for the long term. This webinar will use two essential questions to orient clients to their circumstances, build career resiliency, and rejuvenate themselves for an unknown future world-of-work. Part webinar and part Question & Answer session, participants will leave with tools for their own resiliency and rejuvenation as career practitioners.

Click here to register.

Dr. Brian Hutchison, Ph.D., LPC, CCCE, is a Core Clinical Mental Health Faculty at Walden University. Dr. Hutchison received his doctorate degree in Counselor Education & Supervision from Pennsylvania State University and has worked as a career, school, and mental health counselor and clinical supervisor. Brian’s career consultation and education work operates within the brand of Global Career Guy where he specializes in developing career publications, programs, keynote talks, workshops, and on-line career coaching and mentorship for global career professionals. He has more than four dozen publications and is currently writing the 13th Edition of School to Career, a textbook for high school students.

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Career Advice for Graduating University Students

Recorded on April 28, 2020

Join other members of APCDA who work in university career centers to share the advice you give to students who are about to graduate in this time of COVID.  What have you learned from employers about job openings this year? Give the current recession, what can new graduates do to attract the attention of employers? Are there other learning opportunities, such as internships, to move their careers forward during the pandemic? Where are the opportunities? 

This webinar is free for all.  Register here.

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The Future of Work: Preparing Ourselves for Jobs of Tomorrow

By Gog Soon Joo and Jeremiah Wong
Recorded on April 19, 2020

How we live, work and play are changing as technology becomes increasingly adopted and integrated for the betterment of life. The impact is most visible at the workplace where technology has blurred industry lines, re-shaped business models, changed the concept of work, redefined jobs and the skills that go with them. Do we stand a chance in surviving the future of work? How can Singapore's Employment and Career Guidance (ECG) and Career Development (CD) effort better prepare us to make sense, navigate the changing world of work, and thrive in multiple-careers? The first part of this webinar will highlight how the world of work is changing, and discuss the approach of ECG and CD toward lifelong career-learning advisory. The second part of this webinar will examine some rising themes regarding the future roles of Career Practitioners.

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Dr Gog Soon Joo is the Chief Futurist, Chief Skills Officer and Chief Research Officer at the SkillsFuture Singapore Agency.  She leads a team of Skills Analysts, Data Scientists, and Futurists, to identify global trends that impact jobs and skills. Soon Joo and her team work with local and international partners to prototype solutions in the areas of future of work, future of learning and future skills. Her research interests include capitalism in the digital economy, new economy firms, skills ecosystems and skills policies.  Some of her more recent projects include the use of artificial intelligence (AI)-enabled data to develop predictive modelling of skills, and comparative study of new economy firms in advanced economy.

Jeremiah Wong is a Capability Developer and Career Practitioner in Workforce Singapore’s Careers Connect. His strength lies in programme design and capability building for career development practitioners. He received the 2018’s Public Service EXCEL Innovation Champion Award for Career Development Innovation and Services, and was part of the team awarded the Public Service EXCEL Innovation Champion Award for Re-branding of WSG Career Centres in the same year. Mr Wong also currently serves as an Associate Lecturer for Republic Polytechnic, where he lectures and supervise student practices in the Specialist Diploma in Career Counselling programme. He is currently completing his MSc in Skills and Workforce Development, where he investigates the future of work, human capital development and the pivotal role of Career Development Practitioners in shaping the future narrative of work and careers for Singaporeans.

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Recorded 2020 Conference Session

History of Career Development in India & Envisioning the Future
by Dr. Narender K. Chadha

India may become the world’s youngest country by 2020, with an average age of 29 years and around 28% of the world’s workforce. India needs career professionals to help people investigate employment and training options. Excellent guidance and counseling services are required to meet the needs of the population and to support lifelong learning, career management and continuous professional development. Certified and accredited career professionals with knowledge and technological skills are essential to assist candidates to find jobs, apprenticeships and trainings, and at school levels to advise students about various career options and facilitate smooth transition from school to work.

Prof. Dr. Narender K Chadha is a Professor and Dean, International Relations and Chairperson (Council for Doctoral Program) at Manav Rachna International University. He is the former Professor and Head, Department of Psychology, University of Delhi; former Director and Head, Department of Adult, Continuing Education and Extension; and Chairman, Board of Research Studies in Humanities and Social Sciences, University of Delhi, Delhi, India. Prof Chadha was awarded the National Career Development Association, USA presidential award, June, 2017 and “Global Practitioner of the year 2015”. Prof Chadha received the Life Time Achievement Award by the Asia Pacific Career Development Association during its annual 2019 meeting.

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Recorded 2020 Conference Session

Think of the Future, Act Now: Korean Career Guidance
by Dr. Ji-Yeon Lee

The Korean career guidance and career education program in secondary schools is a model for other countries. Learn how it developed and which features are most effective.

Dr. Ji-Yeon Lee, Senior Research Fellow at the Korea Research Institute for Vocational Education and Training (KRIVET), is the Director of the National Career Development Research Division of KRIVET.  She is also President of the Korea Career Education Association, a past editor of The Journal of Career Education, on the Board International Center for Career Development and Public Policy (ICCDPP), and a member of the University Structure Reform Committee of the Ministry of Education. Dr. Lee received a Ph.D. from Ohio State University, 1994. She has been received the Prime Minister’s Award (2011) and the Education Minister’s Award (2004) for her efforts in improving the Career and Vocational Education of Korea.

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Recorded 2020 Conference Session

Understanding and Empowering Women’s Career Development —
Locally and Globally
by Barbara Suddarth

Mao Zedong famously observed that "women hold up half the sky” and recent research demonstrates their enormous influence on both the quality of life and success profiles of children and families across cultures.  Yet, the career dreams of girls and women are often put on hold in favor of those of boys and men. As a result, many women around the world are unable to reach their full potential.  This talk will explore generational themes in gender and career achievement through the perspectives of theory and personal experience while offering practical suggestions for supporting the career choices and success of women and girls throughout our world.

Dr. Barbara Suddarth, Ph.D., Executive Director of the Career Development Alliance, is a licensed psychologist with more than 20 years of professional experience in career counseling and organizational consulting. Dr. Suddarth is a National Certified Counselor (NCC), Certified Career Counselor (CCC), and an active member of the National Career Development Association (NCDA) and the American Psychological Association. She received the Outstanding Career Practitioner Award from NCDA in 2012 and became an NCDA Fellow in 2014. Dr. Suddarth is a Master Trainer for the NCDA Facilitating Career Development training program.  She and Dr. David Reile wrote the curriculum for this training program in 2012. Dr. Suddarth is founding member of the India Career Development Association (ICDA), as well as an invited guest speaker and a member of the ICDA 2013 Conference Committee.

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Recorded 2020 Conference Session

Values, Ethics, & Standards of Practice – Global Impact, Local Application
by David Reile

For decades we’ve been talking about the global economy.  Technology has literally brought the world into the palm of our hand.  But we come from different countries and cultures.  Are we really that similar in our values or are there significant differences in what we believe is important?  What role does multiculturalism play in career development if you live and work in a homogenous society?

Dr. David M. Reile, Ph.D., is a licensed psychologist, Certified Career Counselor, with over 20 years of education and experience in career planning and psychological consultation. Dr. Reile has been a faculty associate in various counseling master’s programs at The University of Maryland, Johns Hopkins University, and Loyola University. Dr. Reile is a Past President of the National Career Development Association and served as chair of its Ethics Committee for many years. Dr. Reile is a founding member of the India Career Development Association (ICDA), as well as an invited guest speaker and a member of the ICDA 2013 Conference Committee.

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Innovative Career Services Interventions in Higher Education: Cases from Azerbaijan and Turkey

By Tuna Dagli and Gulnur Ismayil
 Recorded on November 25, 2019

Innovative ideas in service area don’t always mean to design from scratch, but to apply already known ideas, theories and practices in a new structure that best serve clients’ needs and expectations in their particular contexts. In this webinar, Gulnur and Tuna will present their innovative career interventions in their respective universities’ Career Development Centers. Gulnur will conduct a short throw-back into the history of Career Services and her University and reflect on advantages and disadvantages of best practices under the local context in the region. Whereas, Tuna will be talking about the “E.D.I.T. -Explore.Design.Improve.Transfer - Your Career” Framework that was developed by her and her team and how all the department’s strategy and practices were structured around this framework, improving the interest and participation of students in the center’s services and events.”

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Gulnur Ismayil, 

GCDF, is currently the Career Management Center Representative at ADA University. Ms Ismayil has been involved in various volunteer trainings for the youth of SABAH Groups, ASAN Volunteers and others to speak about essentials of career planning and management. Before joining ADA University, Mrs. Ismayil has worked for the international executive recruitment agency, Michael Page International, in Moscow, Russia. She holds a degree in Area Studies and IR from the Volgograd State University, Russia, a postgraduate certificate in Talent and Career Management from the Charted Institute for Personnel and Development; Middlesex University, UK and a Master degree in Diplomacy from the University of Nottingham, UK. She is an active member of NACE and NCDA.

Tuna Dagli, earned her BSc in Chemical Engineering from METU, Turkey. After 5 years of engineering experience, Tuna studied I/O Psychology in Koç University to change her profession to one with a more human touch. She pursued an international HR career for 10 years before joining Koç University Career Development Center in 2015. As the Director, she does career coaching with students & staff and instructs Start Your Career Today Seminar. Tuna is serving APCDA as the Director of Program Committee and recently joined ICCI as a member of Board of Governors.

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Social Media in Career Services:
From Delivering Information to Co-careering

By Jaana Kettunen
Recorded on October 24, 2019

A growing number of career practitioners and career centers are reaching out to individuals and community members in new ways by integrating various social media tools, into their professional practice.> This presentation examines career practitioners´ experiences in this technology, and competencies required for using social media in career services. Practical examples and strategies for developing the necessary skills and competencies are discussed>

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Dr Jaana Kettunen is a Vice-director and Researcher at the Finnish Institute for Educational Research of the University of Jyväskylä. In her work she has been focusing on the design and pedagogical use of information and communications technology (ICT) in learning and working environments. Her current research focuses on the career practitioners´ ways of experiencing and conceptualizing social media in career services, and aspects that are seen as critical in the successful use of these new technologies in career services. Recently her research has also looked into the ethical practice in social networking and in the role of ICT in relation to national lifelong guidance policies.

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Wired to Become: The Neuroscience of Purpose

By Britt Andreatta
September 25, 2019

Purpose is the driving force that gives our lives meaning.  Humans are wired for purpose and in fact, recent discoveries in neuroscience offer a fascinating look into what motivates us to become our best selves. The ability to align purpose is what distinguishes the most effective leaders from the rest, and purpose is at the heart of engagement, productivity, and retention. It’s no wonder that organizations that know how to harness the power of purpose thrive and excel while their peers falter or fail.

In this session, Dr. Britt Andreatta will share the latest research about the brain science of purpose and why it’s such a powerful force. You’ll learn how you can leverage purpose to create a better work environment, more engaged employees, more effective leaders, and a positive culture that attracts and retains top talent. You’ll leave with tips and strategies for weaving purpose into a wide range of learning and talent programs, all of which will contribute to your organization’s success.

 This webinar is free to all. Click here to register.

Dr. Britt Andreatta, PhD, is an internationally recognized thought leader who creates brain science–based solutions for today’s challenges. As CEO of 7th Mind, Inc., she draws on her unique background in leadership, neuroscience, psychology, and learning to unlock the best in people and organizations. Britt has published several books on the brain science of success including her most recent book, Wired to Grow: Harness the Power of Brain Science to Learn and Master Any Skill.

As the former Chief Learning Officer for (now LinkedIn Learning), Britt is a seasoned professional with more than 25 years of experience. She regularly consults with businesses, universities, and nonprofit organizations on leadership development and learning strategy. Corporate clients of her learning solutions include Fortune 100 companies like Comcast and Apple, and also EY, Microsoft, Domino’s, Franklin Covey, TransUnion, and Zillow. She has over 10 million views worldwide of her courses and is a TEDx speaker. Britt’s industry accolades include several prestigious awards from Chief Learning Officer and Talent Development magazines and the World Training Congress. To learn more, visit

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Career Planning Around the World
by Marilyn Maze
Recorded on July 24, 2019

A new book called International Practices of Career Services, Credentials, and Training (National Career Development Association, 2018) is available free at: & model_name=news_article.  This book explores career services on every continent, with a special focus on the training and credentialing of career service providers.  It includes chapters written by experts from 12 countries which illustrate the stages of development of career services throughout the world and the complex factors that facilitate or impede this development.  This comparison provides an important learning opportunity, offering insights relevant to issues faced by all career services providers.

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Marilyn Maze, Ph.D., is the Executive Director of the Asia Pacific Career Development Association. She has organized the annual APCDA Conference since its inception, conducted numerous research projects on significant labor market and career counseling issues, and presented at international conferences. Marilyn is a Fellow of the National Career Development Association, and received NCDA’s President’s Award and the NCDA Credentialing Commission Service Award in 2016.  She received the Lifetime Achievement Award from the Maryland Career Development Association in 2010. Dr. Maze formerly developed the ACT Profile (previously called DISCOVER).

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Blending Psychological Type and the Ancient Wisdom of the I Ching to Form a Universal Career Assessment Model

By Dr. Brian Schwartz
Recorded on March 11, 2019

Psychological type has become one of the major underlying systems in career assessment worldwide. What is far less known is that Dr. Carl Jung was inspired to write Psychological Types (1921) after reading the Richard Wilhelm translation of the i Ching or Chinese Book of Changes. The oldest book in the world gave Dr. Jung the portal through which he then not only developed the basis for modern type theory but for his concepts of synchronicity, the collective unconscious, the “shadow” aspect of personality and the archetypes. Using the structure of the “bagua” or octagon from the i Ching, I have developed a framework for understanding the destiny (not fate) embedded in the 16 mindsets of type theory and their relationship to impassioned skills, values, career selection and intrinsic motivation.  Drawing from the Laws of Attraction or Opposites and of Cycles or Periodicity, the elegance of the i Ching’s depth about Man’s relationship to Nature is explored and applied to modern day work and life situations.

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Dr. Brian Schwartz is an American psychologist. After 34 years of career management consulting and 30 years of organization development consulting, Dr Schwartz moved from the USA to China. He was on a mission to bring career assessment to young people and to train career and life design as well as talent development professionals in China as well as other countries/regions within the Asia Pacific area. He developed his online career assessment and personal branding software, CareerDNA, and has developed, with partners, the Accredited Career and Talent Development Professionals program, the CareerDNA Leaders Certification Program and is a frequently invited speaker/lecturer in China and the Philippines.

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Systems Thinking, Systems Stories and

Narrative Career Counselling

By Mary McMahon
Recorded on February 5, 2019

Systems thinking permeates our everyday life. Applications of systems thinking can be found in computer systems and transport systems. Our career development occurs in the complex cultural and contextual systems of family, community, education, and work as well as in the geographic, socioeconomic, socio-political and historical contexts in which we live. To make sense of our experiences in these contexts we tell stories to ourselves and others. Career counsellors can harness systems thinking and storytelling to assist clients with their career concerns. This webinar will provide practical examples of systems thinking and its applications in career development. In particular, the application of systems thinking in storytelling and narrative career counselling will be considered and tips and strategies provided.

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Dr. Mary McMahon is an Honorary Senior Lecturer in the School of Education at The University of Queensland, Australia where she taught career development and narrative career counselling. She is a developer and co-author of the internationally recognised Systems Theory Framework of Career Development which takes a holistic ‘individual in context’ view of career development. Mary is particularly interested in the application of systems thinking in career development. Her research and publications focus on career development across the lifespan and narrative career counselling>

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It Takes a Village: Maximizing Engagement in School,

at Work, in Life

By Roberta Neault
Recorded on November 5, 2018

Teachers and school administrators want to facilitate student engagement. Supervisors and managers focus on employee engagement and how it contributes to productivity and retention. Individuals, across the globe, want lives that are meaningful, interesting, and manageable. The Career Engagement model bridges these silos, providing a conceptual framework for understanding how the right mix of challenge and capacity can result in optimal (and sustainable) engagement, across the lifespan. Without such alignment, individuals can begin to feel overwhelmed or underutilized. Spending too long in either or both of those states can result in disengagement. Join co-developer of the career engagement model, Dr. Roberta Neault, for an introduction to this model and tips on how to use it with students, parents, community members, employers, and government policy makers to maximize engagement across diverse life roles and settings.

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Dr. Roberta Neault, CCC, CCDP, GCDFi was honoured to receive APCDA’s Outstanding Educator of Career Professionals Award in 2017.  President of Life Strategies Ltd. and a Project Director for the Canadian Career Development Foundation, Roberta writes extensively and presents/trains internationally on topics related to career development, engagement, and work-life balance / sustainability. Roberta walks her talk and has personally sustained her own high level of engagement, working in the career development sector for over 40 years!

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Intro to Design Thinking & Positive Psychology

by Julie Neill
Recorded on October 17, 2018

this webinar will provide an introduction to two influential fields that are impacting career development in the us. design thinking, a problem-solving methodology used by companies such as google and apple to spur innovation, is now being used to help individuals navigate careers that are no longer linear. >design thinking can help unlock creativity within the career planning process eliciting more varied options and spur individuals out of analysis paralysis into concrete action.

at the same time, the field of positive psychology which focuses on strengths has brought attention to the notion of purpose and meaningful work.  this webinar will provide a brief overview of both design thinking and positive psychology and discuss how to apply the principles of both to help individuals thrive in the ever-changing future of work>

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Julie Neill is an award-winning career services professional with a diverse background including over 18 years of experience working in higher education, government and the nonprofit sector in the US and overseas.  Julie currently works for the University of Maryland where she provides career coaching for working professionals in the MBA program and also serves as an adjunct faculty member. Julie received a Fulbright Award to Germany in 2010, and she has also previously been recognized as a National Association of Colleges & Employers (NACE) Chevron Award finalist. Prior to working in career services, Julie started off her career working for the world’s largest humanitarian organization, the Red Cross.  Julie graduated from Barnard College, Columbia University in New York City and earned a master's degree in development from the University of London's School of Oriental & African Studies (SOAS).  She is currently completing a leadership coaching certification program at Georgetown University

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The Use of Metaphors in Career Development

by Norm Amundson
Recorded March 12, 2018

Story telling is an integral part of career development. A key component within stories are the metaphors being used by clients, counsellors and coaches. Metaphors encourage imagination, add clarity, and help to build understanding. In this presentation, he will be expanding on many of the themes (and metaphors) included in his book “Metaphor Making” and will be exploring the dynamics of metaphors and analogical reasoning. He also will be sharing some practical career development exercises that build upon metaphors and lead to greater self-awareness, clarity, and action. This session will be of interest to a broad range of career educators and practitioners.

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Norman Amundson, Ph.D. is a Full Professor in Counselling Psychology, Faculty of Education at the University of British Columbia, Canada. He has given numerous workshops and seminars and also has been a keynote speaker at many national and international conferences. In his writings, Dr Amundson emphasizes the importance of creativity, imagination, cultural awareness, positive affirmation and action as career development strategies. His publications include over 100 journal articles; training DVDs (Active Engagement in Action, 2009); books such as Active Engagement (2009, 3rd edition), The Essential Elements of Career Counseling (2014, 3rd edition), The Physics of Living (2003), Metaphor Making (2010), Career Flow: A Hope-Centered Approach to Career Development (2011), Hope-Filled Engagement (2011); Counseling Around the World (2013); and several career workbooks – Guiding Circles and Career Pathways. Dr Amundson has won many awards from professional associations for his work, including an honorary doctorate from the University of Umea, in Sweden.

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The HEROIC Mindset:  Navigating a Lifetime of Transitions

by Rich Feller
Recorded December 12, 2017

Without a HEROIC mindset, the Smart Machine Age leaves workers nervously employed and worried about becoming invisible. HEROIC is an acronym for six behaviors which can help you and your clients to stay focused on what really matters.  Using this acronym with clients can help them to live more fulfilling lives.  Two highly effective interventions ( and the Who You Are Matters! personal discovery game) will also be explained.

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Rich Feller, PhD (, is Professor Emeritus of Counseling and Career Development and one of 12 University Distinguished Teaching Scholars at Colorado State University. He’s served as NCDA President, consultant to NASA, UN, NFL, AARP, and international and small organizations. Lead trainer for the JCTC Coach Certificate held by 8,000 coaches, he’s co-author of three books, six film series, and the Who You Are Matters! ( game; Chief Scientist to; thought leader for; US Director for the Asian Pacific Career Development Association; and Advisory Board Member for National University of Singapore’s Center for Future Ready Students He has consulted on six continents, all 50 US states and six Canadian provinces. Dick Bolles, author of the seminal bestseller What Color is Your Parachute?, called Rich, “A world-class professor.”

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The Chaos Theory of Careers

by Jim Bright
Recorded November 21, 2017

We all know that careers can seem chaotic, but to really understand the Chaos Theory of Careers, we must turn to the world expert, Dr Jim Bright.  Dr Bright has developed a chaos and complexity-based theory that provides an account of the complexity of influences on career development, the nature of change and unplanned events, as well as the limiting factors and emerging patterns in individual careers.Data shows clients who receive CTC counseling report higher levels of career self-efficacy and greater satisfaction with the outcomes of the process compared to traditional approaches.

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Dr. Jim Bright is a Visiting Professor of Career Development at the University of Derby in the UK and a Professor of Career Education and Development in the School of Education at the Australian Catholic University (ACU) based in Sydney. Together with Prof. Robert Pryor, he developed the Chaos Theory of Careers which focuses on complexity, change and chance in career development. In addition, he is interested in applying chaos and complexity ideas to Leadership and has a long-standing interest in evidence-based job hunting advice.  He is a Fellow of the Australian Psychological Society (APS), of the Career Development Association of Australia (CDAA), and National Institute for Career Education and Counselling (NICEC,)and Lifetime Member of APCDA, and Member of NCDA. He is the author of 11 books translated into 10 different languages.

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Career Services in a Rapidly Automating World: Issues and Challenges for 21st Century Career Planning

by Eric Anctil
Recorded October 25, 2017

Automation is the single greatest threat to the human labor and the modern human-based workforce. As humans adapt to the capitalist realities of a fully-automated workforce, the challenge for career counselors and specialists is to recognize and provide services to clients with an understanding of the future of work. This webinar will discuss the rapidly changing landscape of automated labor and the threats as well as the opportunities that lie ahead.

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Eric Anctil is the author of the books Selling Higher Education: Marketing and Advertising America's Colleges and Universities; Curriculum Leadership: Readings for Developing Quality Educational Programs; and Curriculum Planning: A Contemporary Approach.  Mr. Anctil is a professor of media and technology in the School of Education at the University of Portland and director of the Higher Education and Student Affairs graduate program. His work broadly centers on K-20 education and the nexus of technology and society.

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Cognitive Information Processing Theory

by Deb Osborn
Recorded August, 2016

This webinar describes key concepts from the Cognitive Information Processing approach to career problem solving and decision making that are used to help clients and practitioners better understand the content and process of career decision making. Key concepts include the Pyramid of Information Processing Domains (the “knowing” part of decision making) and the CASVE Cycle (the “doing” part of decision making). The session will also describe how the theory is applied in practice, including a three-level differentiated service delivery model and a readiness assessment model. A specific example of service delivery will also be presented.

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Dr. Deb Osborn is a Professor of Counseling and Career Development in the Department of Educational Psychology and Learning Systems at Florida State University, a past president of the National Career Development Association, and a member of the Board of NCDA. She is part of the team that has developed expertise in the use of cognitive strategies in the design and delivery of career counseling and guidance services and the appropriate use of computer technology in counseling. Her presentation on this topic at the 2015 APCDA Conference in Tokyo was rated highly and attendees were eager to apply the CIP theory in their own practice.

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Telling Stories of Career Transition through Scores and an Integrative Structured Interview Process

by Mary McMahon and Mark Watson
Recorded March, 2016

In today’s world of work, it is not uncommon for people to change occupations and to re-engage in learning during their adult lives. This presentation reports on research that used the qualitative Integrative Structured Interview (ISI) Process and the quantitative Self-Directed Search instrument to understand the career transitions of university students who had worked for at least two years prior to returning to study in a different field. Case study examples will illustrate the rich stories told by the participants that provided a contextual and nuanced understanding of their transitions. Suggestions are offered for career counsellors.

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Dr Mary McMahon teaches career development and narrative career counselling in the School of Education at The University of Queensland where she works as a Senior Lecturer. She is interested in the career development of children and adolescents and how young people may be supported by career counselling and career programs. Mary is the co-developer of the internationally known Systems Theory Framework of Career Development. Currently Mary is working on practical applications of her framework including her story-telling approach to career counselling and qualitative assessment instruments.

Distinguished Professor Mark Watson lectures, writes and practices in the field of career psychology. Mark publishes nationally and internationally in journals and books, sits on the editorial board of several international journals, is co-author of a book onCareer Psychology in the South African Context, and is co-editor of three new books on career development, counselling and assessment. He is a co-developer of theMy System of Career Influences, a qualitative career assessment instrument. Professor Watson is a Research Fellow at The University of Warwick in England and an Honorary Professor at The University of Queensland.

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From Super to Savickas: Theory to Guide Practice

by JoAnn Bowlsbey
Rrecorded October 7, 2014

Which career planning theories guide your practice? For many of us, all of the theories sound fascinating, but it is hard to choose between them. This confusion may cause us to ignore them. Dr. JoAnn Bowlsbey will compare the various theories of the 20th century and provide insights into the strengths and applications of each, so that we can decide when to use them to guide our practice.

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JoAnn Harris-Bowlsbey has enjoyed a long career in the field of career guidance and development. She began this career as a high school counselor and in the late 1960’s she pioneered computer-based career planning. She first developed the Computerized Vocational Information System (CVIS), then developed DISCOVER. When ACT took over responsibility for DISCOVER development, she became the Executive Director of ACT’s Educational Technology Center in Maryland. JoAnn wrote three different versions of the Career Development Facilitator curriculum – for schools and workforce centers in the >United States, for Japan, and for the U.S. Prison System. She is currently Executive Director for Content Development at Kuder, Inc. and co-author with Dr. Spencer Niles and Dr. Norman Amundson of two best-selling textbooks on career development theory and practice in the United States. A past president of the National Career Development Association, JoAnn has received that organization’s highest award – the Eminent Career Award.

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